Privacy Policy

Last updated: February 4, 2025

1. Introduction

Welcome to Prestige Property Management, LLC (“we,” “us,” “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices, please contact us at josh@goprestigeservices.com.

When you visit our website https://goprestigeservices.com and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we explain what information we collect, how we use it, and what rights you have in relation to it. If you do not agree with any terms in this privacy policy, please discontinue use of our site and our services.

2. Information We Collect

We collect personal information that you provide to us such as:

  • Name
  • Address
  • Contact information (including phone number and email address)
  • Property details
  • Payment information

The specific personal information we collect depends on the context of your interactions with us and the services we provide.

3. How We Use Your Information

We use the information we collect or receive to:

  • Provide, operate, and maintain our services
  • Process your transactions
  • Manage user accounts
  • Send you service updates (including SMS updates if you opt in)
  • Comply with our legal obligations and enforce our Terms of Service or other legal rights

4. Sharing Your Personal Information

We do not sell your personal information to third parties for marketing purposes. We may share your information to comply with legal requirements.

5. Data Security and Access Controls

We take privacy seriously and have strict internal controls in place to prevent unauthorized sharing of user data. Regular audits are conducted to ensure data is accessed only by authorized personnel.

6. Your Privacy Rights

You have certain rights with respect to your personal information, including the right to:

  • Access, correct, or update your personal information
  • Request deletion of your personal information

To exercise these rights, please contact us at josh@goprestigeservices.com.

7. Security

We use various security measures to protect your personal information. However, the transmission of information over the internet cannot be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the absolute security of any information you transmit to us.

8. Changes To This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last updated” date, and the new version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to stay informed about how we protect your information.

9. Contact Us

If you have questions or comments about this policy, you may contact us at:

Email: admin@goprestigeservices.com

Mailing Address:
PO Box 1141
Gardner, MA 01440

10. SMS Messaging Terms & Conditions

10.1 Data Collection

We collect your name, email address, mailing address, and mobile phone number when you opt in for SMS updates. This information may be collected via our website contact form, email, property rental agreements, or third-party reservation systems.

10.2 Data Usage

We use your phone number solely for sending schedule or confirmation appointments, property inspections, important updates on property policies or changes, and tenant support notifications.

10.3 Data Security

We protect your data with secure storage measures to prevent unauthorized access.

10.4 Data Retention

We retain your information for as long as you are subscribed to our SMS service. You may request deletion at any time.

10.5 Messages and Data Rates May Apply

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

10.6 Message Frequency

Text messages are sent on recurring bases, with frequency varying depending on your interactions and important updates. On average, you may receive 5 messages per month, but this may fluctuate based on service notifications and account activity.

10.7 Opt-Out Instructions

You can opt out of the SMS list at any time by:

After unsubscribing, you will receive a final SMS confirming you have unsubscribed, and we will remove your number from our list within 24 hours.

10.8 Help or Support

You can send HELP via text at any time to receive our contact details.

For additional assistance, please email josh@goprestigeservices.com or call us (see our website for contact information).

10.9 Non-Sharing Clause

We do not share your phone number with third parties for marketing purposes. Prestige Property Management, LLC will not sell, rent, or share the collected mobile numbers with outside parties.

By opting into our SMS services, you acknowledge that you have read and agree to these terms and our Privacy Policy. If you do not agree, please do not opt into SMS messaging.

Thank you for choosing Prestige Property Management, LLC.
We appreciate your trust in us to handle your personal information responsibly.